Company Description
Web3Jobs是专注于区块链领域招聘求职的服务平台,累计服务过百余家公司,业务遍布海内外,且储备有遍布全球的丰富的人才资源库。
我们专业的团队提供精准寻访、高效推荐、面试安排、背调入职、服务保障等,为企业定制专业化的人才解决方案。为求职者提供就业指导、技能提升、职业规划等,助力求职者成为职场中的进阶者。
Company
Web3Jobs
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Post Date
2024-Aug-03
Job Type
FULLTIME
SGD 3000-6000 per MONTH
Location
, , Singapore
Tags
Web3Jobs是专注于区块链领域招聘求职的服务平台,累计服务过百余家公司,业务遍布海内外,且储备有遍布全球的丰富的人才资源库。
我们专业的团队提供精准寻访、高效推荐、面试安排、背调入职、服务保障等,为企业定制专业化的人才解决方案。为求职者提供就业指导、技能提升、职业规划等,助力求职者成为职场中的进阶者。
客服(越南语/土耳其/波斯语/韩语/英语)
工作地点:当地可远程
工作职责:
1、通过电子邮件、在线聊天、电话等渠道提供及时、专业、高效的客户服务支持;
2、处理客户提出的问题、投诉及反馈,积极解决客户问题;
3、熟悉交易所的产品、业务及规则,向客户提供相关咨询;
4、跟进客户反馈,及时向相关部门反馈客户需求及问题,协助解决问题;
5、维护客户关系,提高客户满意度,并积极挖掘客户需求。
任职要求:
1、本科及以上学历,计算机、金融、经济等相关专业优先;
2、具有较好的沟通表达能力,能够流畅使用当地语言进行口语及书面沟通,需要本地人或相同语系的本国人;
3、具备良好的团队合作精神,能够承受一定的工作压力;
4、对数字货币及区块链技术有一定的了解,能适应倒班制;
5、熟练使用办公软件和相关客服工具,具备良好的对客户服务意识和服务技能。
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Last updated: April 17, 2018
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